DIY – FAQ
Are shutters energy efficient?
Shutters can assist in keeping heat in, helping to save energy and money, and can be more efficient than curtains or blinds as wood is an insulating material.
Once closed, the shutters form a solid barrier, heat is less likely to be lost from your home creating energy savings from your shutters.
During warmer months the louvres can be opened/tilted which also help reduce heat by keeping out direct sunlight, or ensuring it is angled away, to help maintain a steady temperature in your home.
Wooden shutters have a sprayed finished so I would be careful using mild detergents, normally a duster will be fine.
Plastic coated shutters like MDF and ABS can be wiped clean with a damp cloth or cleaning wipes.
If you keep your windows open regularly, the louvres will need more cleaning due to the wind/dirt/damp air coming through the window.
Do shutters keep in the heat?
Yes, shutters will help keep the heat in during the winter and keep the heat out during the summer.
Louvre blades are about 10mm thick so they provide good insulation.
Is DIY really that easy?
Yes it is…. when you have a standard recessed window.
We have designed the easyfit shutter kit for standard recessed windows, ie windows set back from the wall with a window sill, so if you have one these then you’re in luck!
Your best bet is to watch the simple How-To videos on the DIY shutter page as these will explain the whole process showing you how to design, measure then install your shutters yourself.
Remember, if you don’t have a standard window, it is still possible to order DIY shutters and if you need some expert advice to help you get it right, start by booking up on a free 10min call.
Can you come and measure up?
Our DIY shutter option is designed for you to do everything yourself, from the design, measuring and fitting. In return, you can benefit from the low online prices.
If you would like your shutters measured and fitted, please choose our Fit service.
Can I fit shutters outside the window reveal?
You can fit shutters on the outside face of the wall.
This is normally done to allow the window to open or the shutters to fold back against the wall.
The Deco frame is designed to be fitted on the face of the wall as its wide and decorative like an architrave.
You can fit a standard L frame to the outside of the reveal as this will provide more louvre clearance, the frame chosen will depend on the design and style of the window.
If you have space and a recessed style window, our recommended way of fitting shutters is inside the recess.
How quickly can you deliver shutters?
Scraft standard lead times 12-14 weeks.
Between January and March Scraft lead times are extended to 14-16 weeks due to the Chinese New Year.
Custom colours, shapes, cut-outs or special options can add 1-2 weeks to the standard lead times.
UK Fauxwood shutter standard lead times are 3-5 weeks.
I need some advice and help
The easyfit shutter kit is designed for simple recessed windows and there are clear video guides to help you design, measure and install shutters within the How-To section.
If you have watched these and you’re still unclear on how to proceed, then your next step is to book up for a free 10min call with one of our experts.
Once booked you can email us some clear photos of your windows, this will help us provide some advice.
If you have a ‘tricky window’ rather than a standard recessed window, then we suggest booking an advice call with Sam.
Help, I have a bay window
You can measure fit shutters for bay windows yourself, it will take some time to understand how and where the shutters can be fitted, and different windows are measured in different ways.
If you have a good understanding of what to do, you can find some measuring and fitting guides in the Trade section in the Info Hub.
If you would like some expert advice, you can book up on an advice call with Sam, you can email some photos of your windows to him in advance and get some ‘one to one’ advice on exactly how to measure and install shutters on your window.
This advice is an extra cost, but its worth it to ensure your shutters look and fit in the best way possible.
I don't have a normal window?
If you don’t have a standard recessed window, but you would like to order DIY shutters, your best bet is to book up on a free 10min call so we offer some advice on where to start.
Your window might be easier than you think to put shutters on, if it is we can tell you exactly how and where to measure.
If your window is not straightforward, then you would need to book up on a tricky window call with Sam for some expert advice and training.
Why do I have to pay for advice?
To keep our shutter prices low, we stripped out the ‘advice’ from the cost.
With our new easyfit shutter kit, we made it really easy for you to understand how to design, measure and fit the shutters yourself. We have 3 clear videos that talk you through the whole process.
Ideal if you have a simple recessed window, which most customers do have.
However, providing advice on every individual window style takes a lot of time, especially as every customer has a different understanding of how and what to do and tricky windows like bays, doors or shapes take even longer.
The DIY option should be easy and we have made it that way, but for it to be easy you need a simple window. For anything else, you either tackle it yourself or get an expert in to do it for you.
In order to provide the very best advice, we treat it like our trade training courses and provide a pay as you service to help customers still wanting to fit shutters on tricky windows.
I can't find the option on your order form?
We have two order forms, out DIY order form only provides a cut down version of what we can supply to keep things simple and easy for you to order.
If you have a tricky window and need to customise your shutter order you will need to order on the Trade order form.
You will then have access to all the shutter types, colours and designs like shapes or track mounted shutters. You will need to know how and what to order if you do order on the trade order form, most customers using this will have booked on an advice call with Sam so they will know exactly what to do.
Can I match to my existing shutters?
Yes, if your an existing customer and you want to match what you previously ordered, then send a request via the contact page and we can locate your old order details and advise how to order a matching set.
It will probably mean ordering via the trade order form as it has more options, but we’ll explain this we contact you.
If you know the date or order reference from your previous order then let us know.
Confused about Tpost deductions?
Why do I need to deduction 6mm from the Tpost measurements I take?
The vertical Tposts get ordered from the left side of the shutter frame. All the measurements have been taken from the wall (Tposts included), so if your deducting 6mm for the left hand shadow gap, you also need to deduct 6mm from the Tpost measurement (to allow for the shadow gap).
The Tpost size you enter into the order form will now be from the edge of the shutter frame.